Refund conditions and cancellation application

□Return policy

We do not accept any returns or exchanges unless the item you purchase is defective. 

 

□Return shipping fee

Shipping fee for returning items must be prepaid unless the item is either defective or incorrect product delivery.

 

□Defective

For returns or exchanges of defective products, please contact us via email or phone within 7 days after arrival of the product. Note that we will not be able to accept return/exchange request after 7 days. If you receive a defective item, we will replace it with a new item with free of charge.

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Download Return/Cancellation Request Form
ReturnCancellation Request Form.pdf
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